Privacy Policy

Last updated: 4 May, 2022

Cliovana Ltd. (“us”, “we” or “our”) operates (the “Site”). This page Privacy Policy informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.


We reserve the right, at our discretion, to change, modify, add, or remove portions from this Privacy Policy at any time. We may update this Privacy Policy from time to time so we encourage you to periodically review the Site for the latest information on our privacy practices.  If you object to any changes we make, you should close your account, otherwise you consent to these changes by continuing to use the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.


Information you provide us 

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you if you choose to be contacted. Personally identifiable. This information may include, but is not limited to your name, address, email address, and phone number. (“Personal Information”).

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this data in aggregate to understand how the site is performing.


We will use your information as described below:

  • to provide you with online services and to enhance your online experience.
  • to operate and improve the Site and to provide you with any specific services that you have requested.
  • to respond to your direct inquiries.
  • with your consent, to add you to our mailing lists and to send you emails from time to time.  


We may permit our vendors and subcontractors to access your personally identifiable information, but they are only permitted to do so in connection with performing services for us.  They are not authorized by us to use the information for their own benefit.

We may disclose personally identifiable information as required by law or legal process.

We may disclose personally identifiable information to investigate suspected fraud, harassment or other violations of any law, rule or regulation, or the policies for the Service.  

We may transfer your personally identifiable information in connection with a bankruptcy proceeding or the sale, merger or change of control of our company or the division responsible for the services with which your personally identifiable information is associated. If we are acquired by or merged with another company, we may transfer information about you to the extent the personal information is necessary to carry on the business or activity that was the object of the transaction. We will give notice to affected users before personal information is transferred or becomes subject to a different privacy policy.


When you ask for help from our customer support team, we will collect and store the information you provide (generally your name, phone number and email address).  We will store the communications you have with the customer support team and any information in those communications. 

We will never use or sell your Personal Information to not contact you with newsletters, marketing or promotional materials and other similar information, unless you have specifically chosen to receive such information communications from us.


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.


The security of your Personal personal Information information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

We will retain your personal information for as long as your inquiry is active or as needed to provide you with the service and for a reasonable time thereafter in accordance with our standard procedures or as necessary for archival/audit purposes, to comply with our legal obligations, to resolve disputes, prevent fraud and abuse and to enforce our agreements. We may continue to keep archived data related to your use of the Site, products or services. 

Links to other sites.  This ServiceSite may contain links to other sites. If you click on a third-party link, you will be directed to that external site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s privacy. The appite is not for use by anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13.  If we discover that a child under 13 has provided us with personal information, we will immediately delete it from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take appropriate action.

Access requests. Upon request, we will inform you of the existence, use and disclosure of personal information relating to you and give you access to that information, subject to any legal restrictions or rights of refusal. 

You have the right to amend or correct the personal information that we hold about you, as appropriate. 


This Privacy Policy is effective as of 4 May, 2022 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

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